Specified Commercial Transactions Act (Returns, etc.)
Information Provided Under the Specified Commercial Transaction Act
Information Provided Under the Specified Commercial Transaction Act
| Seller
A distributor |
KIMOTO GLASSWARE Co., Ltd. |
|---|---|
| Name of Chief Operating Officer
Officer responsible |
Seiichi Kimoto |
| Postal code
Postal code |
111-0056 |
| Address
Address |
2-18-17 Kojima, Taito-ku, Tokyo |
| Explanation of charges other than the product price
Explanation of charges other than the product price |
Shipping fees, cash on delivery fees and wire transfer fees may be charged in addition to the product price. Shipping fees, cash on delivery fees and wire transfer fees may be charged in addition to the product price. |
| Order Validity Period
Term of validity of orders |
Orders are valid for 7 days. If we do not receive payment within 7 days, we will assume that you have no intent to purchase and automatically cancel your order. Orders are valid for 7 days. If we do not receive payment within 7 days, we will assume that you have no intent to purchase and automatically cancel your order. |
| Defective products
Defective items |
Please contact us promptly after delivery of the product. We do not accept returns except for defective items. Please contact us promptly after delivery of the product. We do not accept returns except for defective items. |
| Sales Quantity
Quantity |
Please confirm on each product page. Please confirm on each product page. |
|
Days until product arrival
Days until delivery |
We will generally ship an order within 5 days. We will inform you if shipping will be delayed. We will inform you if shipping will be delayed. |
|
Payment Method
Payment method |
Various credit cards Bank transfer Cash on delivery (Sagawa Express) Credit cards, bank remittance, cash on delivery (Sagawa Express) |
| Payment Due Date
Payment due date |
Cash on delivery items shall be paid upon delivery. Wire transfer payments shall be made by the due date stated in the order confirmation email. Wire transfer payments shall be made by the due date stated in the order confirmation email. |
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Returns and order cancellations are accepted within 7 days after delivery. Returns and order cancellations are accepted within 7 days after delivery |
| Return shipping fee
Shipping charges for returns |
You are responsible for shipping charges on returns at your convenience. We will be responsible for returns of any defective items. You are responsible for shipping charges on returns at your convenience. We will be responsible for returns of any defective items. |
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Shipping to multiple addresses
Shipping to multiple addresses |
Orders of 11,000 yen (tax included) or more per shipping address are eligible for free shipping. When shipping to multiple addresses, the shipping fee will be calculated based on the total amount for each shipping address. Orders of 10,000 yen or more per shipping address are eligible for free shipping. When shipping to multiple addresses, the shipping fee will be calculated based on the total amount for each shipping address. |
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About wrapping and packaging
Wrapping |
All purchased items are securely wrapped to protect the glass.
All purchased items are securely wrapped to protect the glass. |