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Within Japan Shipping fee: 1,100 yen (tax included) Excluding islands and some areas Free shipping for purchases of 11,000 yen (tax included) or more per delivery address.
Within Japan Shipping fee: 1,100 yen (tax included) Excluding islands and some areas Free shipping for purchases of 11,000 yen (tax included) or more per delivery address.

Notation based on the Specified Commercial Transactions Law

Notation based on the Specified Commercial Transactions Law (returns, etc.)

Information Provided Under the Specified Commercial Transaction Act

A distributor

 KIMOTO GLASSWARE Co., Ltd.

Officer responsible

 Seiichi Kimoto

Postal code

 111-0056

Address

 2-18-17 kojima,taito-ku,Tokyo

Explanation of charges other than the product price

 Shipping fees, cash on delivery fees and wire transfer fees may be charged in addition to the product price.

Term of validity of orders

 Orders are valid for 7 days. If we do not receive payment within 7 days, we will assume that you have no intent to purchase and automatically cancel your order.

Defective items

 Please contact us promptly after delivery of the product. We do not accept returns except for defective items.

Quantity

 Please confirm on each product page.

Days until delivery

 We will generally ship an order within 5 days. We will inform you if shipping will be delayed.

Payment method

 Credit cards, bank remittance, cash on delivery (Sagawa Express)

Payment due date

 Cash on delivery items shall be paid upon delivery. Wire transfer payments shall be made by the due date stated in the order confirmation email.

Returns and order cancellation

Returns and order cancellations are accepted within 7 days after delivery

Shipping charges for returns

 You are responsible for shipping charges on returns at your convenience. We will be responsible for returns of any defective items.

Shipping to multiple addresses

Orders of 10,000 yen or more per shipping address are eligible for free shipping. When shipping to multiple addresses, the shipping fee will be calculated based on the total amount for each shipping address.

Wrapping

All purchased items are securely wrapped to protect the glass.

Store name

 KIMOTO GLASSWARE ONLINE SHOP

Telephone number

 03-5825-4777

E-mail address

 shop@kimotogw.co.jp

Homepage address

 https://kimotoglass.tokyo/

payments method

Credit cards

bank remittance

cash on delivery

shipping costs, shipping method

Sagawa Express Free shipping on purchases over 11,000 yen (tax included).
If it is less than 11,000 yen (tax included), the following shipping fee will be charged.
Hokkaido 1,650 yen (tax included)
Honshu / Shikoku / Kyushu 1,100 yen (tax included)
Okinawa 2,200 yen (tax included)
* Additional charges may apply for remote islands and some areas.
Notes on overseas delivery
  1. If the delivery address is overseas, customs duties must be paid at the "payee's expense of the delivery address".
  2. Even if you use overseas delivery to an address different from the orderer for gifts etc., customs duties will be paid at the "payee's expense". Please note that the orderer cannot pay customs duties.
  3. Due to the shipping rules for international flights from Japan, it is essential to include an invoice that shows the amount and details of the item. Thank you for your understanding in advance.